Business & Leadership

Certificate IV in Business

Course Code BSB40120
Advance your business career with higher-level skills in communication, WHS and workplace relationships.

Course Overview

This qualification allows students to develop skills and knowledge in workplace procedures, including WHS processes, customer service, scheduling, communication, team work and how to design and produce business documents and spreadsheets.

Course Units

Core Units

6 units
  • BSBCRT411
    Apply critical thinking to work practices
  • BSBTEC404
    Use digital technologies to collaborate in a work environment
  • BSBTWK401
    Build and maintain business relationships
  • BSBWHS411
    Implement and monitor WHS policies, procedures and programs
  • BSBWRT411
    Write complex documents
  • BSBXCM401
    Apply communication strategies in the workplace

Elective Units

6 units
  • BSBPEF402
    Develop personal work priorities
  • BSBPEF502
    Develop and use emotional intelligence
  • BSBCMM411
    Make presentations
  • BSBCMM412
    Lead difficult conversations
  • BSBCRT412
    Articulate, present and debate ideas
  • BSBSTR401
    Promote innovation in team environments

Please be aware unit electives may change depending on specific student needs or requirements

Delivery modes

Flexible ways to study, all leading to the same nationally recognised qualification.
All programs include self-directed Learning.

Classroom

Face-to-face sessions at our Orange campus with experienced trainers and hands-on practice.

Online

Self-paced learning with live virtual classrooms. Requires a computer, stable internet, microphone, and camera.

Work-based

Train while you work. Suited to existing support workers and traineeship arrangements.

Fees and Funding

Fee Category
Your Cost
  • Fee-for-Service
    $5500

Course Snapshot

Course code
BSB40120
RTO ID
90142
Duration
Up to 12 months
Delivery
Classroom, Online, Work-based

Eligibility requirements

Whilst there are no prerequisites for this qualification, any student enrolling into an online program or work based training must have access to a computer, stable internet connection and a working microphone and camera.

Or call 1800 045 370

Getting Started

How to enrol

Three simple steps from first enquiry to your first day of study.
1
Enquire
Send us a message or call 1800 045 370. We'll talk you through the course and your options.
2
Check eligibility
We'll confirm Smart & Skilled funding, walk through prerequisites, and arrange your placement.
3
Enrol and Start
Complete your enrolment forms, attend induction, and begin learning, in person or online.
Contact OCTEC

Let's work out your next step

Tell us what’s going on — work, training or support — and we’ll point you in the right direction. We reply as soon as possible.

Call us on 1800 045 370
Monday to Friday, 9am–5pm
Drop into an office
Locations across NSW, ACT, Victoria
Send a message
Use the form and your enquiry goes straight to the right team

Send an Enquiry

"*" señala los campos obligatorios

Este campo es un campo de validación y debe quedar sin cambios.
Name*
So we can connect you with your nearest office.