Hospitality & Retail

Certificate III in Hospitality

Course Code SIT30622
Gain well-rounded hospitality skills for work in restaurants, hotels, clubs, cafés and more.

Course Overview

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Course Units

Core Units

6 units
  • SITHIND006
    Source and use information on the hospitality industry
  • SITHIND008
    Work effectively in hospitality service
  • SITXCCS014
    Provide service to customers
  • SITXCOM007
    Show social and cultural sensitivity
  • SITXHRM007
    Coach others in job skills
  • SITXWHS005
    Participate in safe work practices

Elective Units

9 units
  • SITXFSA005
    Use hygienic practices for food safety
  • BSBCMM211
    Apply communication skills
  • BSBSUS211
    Participate in sustainable work practices
  • SITHACS009
    Clean premises and equipment
  • SITHACS010
    Provide housekeeping services to guests
  • SITHACS011
    Prepare rooms for guests
  • SITXFSA006
    Participate in safe food handling practices
  • SIRXCEG008
    Manage disrespectful, aggressive or abusive customers
  • SIRXPDK001
    Advise on products and services

Please be aware unit electives may change depending on specific student needs or requirements

Delivery modes

Flexible ways to study, all leading to the same nationally recognised qualification.
All programs include self-directed Learning.

Classroom

Face-to-face sessions at our Orange campus with experienced trainers and hands-on practice.

Online

Self-paced learning with live virtual classrooms. Requires a computer, stable internet, microphone, and camera.

Work-based

Train while you work. Suited to existing support workers and traineeship arrangements.

Fees and Funding

Fee Category
Your Cost
  • First qualification
    $1450
  • Subsequent qualification
    $1750
  • Traineeship
    $0
  • Concession
    $240
  • Exemption
    $0
  • Fee-for-Service
    $4000

Course Snapshot

Course code
SIT30622
RTO ID
90142
Duration
Up to 12 months
Delivery
Classroom, Online, Work-based

Eligibility requirements

All enrolling participants must be willing to complete a minimum of 36 complete service periods working in hospitality venue/s.

Or call 1800 045 370

Getting Started

How to enrol

Three simple steps from first enquiry to your first day of study.
1
Enquire
Send us a message or call 1800 045 370. We'll talk you through the course and your options.
2
Check eligibility
We'll confirm Smart & Skilled funding, walk through prerequisites, and arrange your placement.
3
Enrol and Start
Complete your enrolment forms, attend induction, and begin learning, in person or online.
Contact OCTEC

Let's work out your next step

Tell us what’s going on — work, training or support — and we’ll point you in the right direction. We reply as soon as possible.

Call us on 1800 045 370
Monday to Friday, 9am–5pm
Drop into an office
Locations across NSW, ACT, Victoria
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