Business & Leadership

Certificate III in Business

Course Code BSB30120
Build core business administration skills—from communication to documents and spreadsheets—for work in any industry.

Course Overview

This qualification allows students to develop skills and knowledge in workplace procedures, including WHS processes, customer service, scheduling, communication, team work and how to design and produce business documents and spreadsheets.

Course Units

Core Units

6 units
  • BSBPEF201
    Support personal wellbeing in the workplace
  • BSBXCM301
    Engage in workplace communication
  • BSBCRT311
    Apply critical thinking skills in a team environment
  • BSBSUS211
    Participate in sustainable work practices
  • BSBWHS311
    Assist with maintaining workplace safety
  • BSBTWK301
    Use inclusive work practices

Elective Units

7 units
  • BSBTEC202
    Use digital technologies to communicate in a work environment
  • BSBPEF301
    Organise personal work priorities
  • BSBTEC301
    Design and produce business documents
  • BSBOPS304
    Deliver and monitor a service to customers
  • BSBXTW301
    Work in a team
  • BSBTEC302
    Design and produce spreadsheets
  • BSBOPS303
    Organise schedules

Please be aware unit electives may change depending on specific student needs or requirements

Delivery modes

Flexible ways to study, all leading to the same nationally recognised qualification.
All programs include self-directed Learning.

Classroom

Face-to-face sessions at our Orange campus with experienced trainers and hands-on practice.

Online

Self-paced learning with live virtual classrooms. Requires a computer, stable internet, microphone, and camera.

Work-based

Train while you work. Suited to existing support workers and traineeship arrangements.

Fees and Funding

Fee Category
Your Cost
  • First qualification
    $1320
  • Subsequent qualification
    $1580
  • Traineeship
    $0
  • Concession
    $240
  • Exemption
    $0
  • Fee-for-Service
    $4000

Course Snapshot

Course code
BSB30120
RTO ID
90142
Duration
Up to 12 months
Delivery
Classroom, Online, Work-based

Eligibility requirements

Whilst there are no prerequisites for this qualification, any student enrolling into an online program or work based training must have access to a computer, stable internet connection and a working microphone and camera.

Or call 1800 045 370

Getting Started

How to enrol

Three simple steps from first enquiry to your first day of study.
1
Enquire
Send us a message or call 1800 045 370. We'll talk you through the course and your options.
2
Check eligibility
We'll confirm Smart & Skilled funding, walk through prerequisites, and arrange your placement.
3
Enrol and Start
Complete your enrolment forms, attend induction, and begin learning, in person or online.
Contact OCTEC

Let's work out your next step

Tell us what’s going on — work, training or support — and we’ll point you in the right direction. We reply as soon as possible.

Call us on 1800 045 370
Monday to Friday, 9am–5pm
Drop into an office
Locations across NSW, ACT, Victoria
Send a message
Use the form and your enquiry goes straight to the right team

Send an Enquiry

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